Durbin Plumbing, Inc.
(502) 266-9408Request Service
White Durbin Plumbing, Inc. service van with (502) 266-9408 lettered on the side

Family owned in Louisville since 2000

Water Heater and Plumbing Repair in Louisville, KY

Doug and Tina Durbin repair and replace water heaters, toilets, faucets and sump pumps for homes and businesses across Jefferson County. We usually answer the phone live, and you can always reach one of the owners. Please see our list of customer service awards below.

Call (502) 266-9408Monday to Friday, 8:00 to 4:30

Request service

Tell us what is going on. Tina or Doug will call you back.

Is it urgent?

Awards and recognition

  • Courier-Journal“Best of” readers’ poll, top 3 plumbers, 2022, 2025 and 2026
  • LEO Weekly“Best of,” top 3 plumbers
  • NextdoorNeighborhood Favorite, many years in a row
  • AngiSuper Service Award winner
  • Better Business BureauA+ rating
  • Since 2000Founded by Doug and Tina Durbin
  • Mon to Fri, 8:00 to 4:30We usually answer live
  • Two-hour arrival windowNot a whole day of waiting
  • 20+ years of experienceFor every one of our technicians

Water heaters first, then the rest of the house

We love water heaters! When we install your new water heater, we will give you a $100 Amazon gift card, or a gift card of your choice. Doug Durbin usually goes out himself to see the heater and give you an accurate quote, and our technicians have at least 20 years of experience.

Water heatersRepair and replacement, gas and electric. Rheem, Ruud, A.O. Smith and Bradford White.ToiletsReplacement of old toilets, running and leaking toilets fixed, clogs cleared.Backflow testingYearly tests for businesses on Louisville Water's cross-connection program.FaucetsRepair and replacement, including the old faucets in older Louisville homes.Sump pumpsRepair, replacement and new installs. Zoeller and other brands.Leaking pipesLeaks inside the house, found and repaired.Drain cleaningKitchen sinks, bathroom sinks, tubs and showers.

What happens when you call Durbin Plumbing

When you call with a problem, we are going to make you a priority, and we will take great care of you. Around here we say "the cavalry is coming" a lot, and we mean it.

  1. You call or send the formWe usually answer the phone live. Send the form during the day and we call you right away.
  2. Tina or Doug answersYou can always get in touch with Tina or Doug, the owners. Price and timing are what most people ask first.
  3. You get a two-hour windowInstead of waiting all day for the plumber. We can call you when we are on the way, so you can leave work.
  4. Doug quotes on siteDoug Durbin usually goes out himself to see the job and give you an accurate quote.
Monday to Friday, 8:00 to 4:30

During the day, we can rework our schedule to take care of your urgent problem. We always try to talk you through your after-hours or weekend emergency and save you money by enabling you to wait until a normal business day.

Durbin Plumbing technician in a No One Should Live With a Drip shirt working on a commercial drinking fountain
On a commercial job, in the company shirt.

What our customers say

“Tina returns calls promptly, gets a service person out as soon as humanly possible and they fix the problem efficiently!”

Lea Ann

“Doug did a great job moving and replacing our water heater in our older basement.”

Olofguard

“Called before they came, assessed the situation, went and got parts and all was done in about an hour. He was very polite and cleaned up after himself.”

Sherilyn Lawson

Close to Home in Jefferson County

Our office is in 40205, and we do a lot of work close to this area. But we are happy to go to any area in Jefferson County. A lot of plumbers do not want to go to Taylorsville, but we do!

Some of the areas we serve most often

Open our Google profile